Modular Mail ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Email Content Management System service ("Service"). By using the Service, you consent to the data practices described in this policy.
This policy applies to all users of the Service, including visitors, registered users, and paying subscribers. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We collect information you provide directly when you:
When you access the Service, we automatically collect:
We may receive information from:
We use the collected information for the following purposes:
We process personal data under the following legal bases:
We do not sell or rent your personal information. We may share your information in the following circumstances:
We share information with trusted third-party service providers who assist in operating our Service:
All service providers are contractually obligated to protect your data and use it only for the specified purposes.
If you are part of a team workspace, other workspace members may have access to templates, campaigns, and content you create within that workspace, based on their permission levels.
We may disclose information if required by law, court order, or government regulation, or if we believe disclosure is necessary to:
If Modular Mail is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on the Service before your information is transferred and becomes subject to a different privacy policy.
Your data is stored on secure servers. While we use servers that may be located in various jurisdictions, we ensure all data processing complies with UK GDPR standards through appropriate safeguards and data transfer agreements.
We implement industry-standard security measures to protect your information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:
You may request deletion of your data at any time by contacting us, subject to legal retention requirements.
Under UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us at support@modular-mail.com. We will respond to your request within 30 days.
We use cookies and similar tracking technologies to enhance your experience and collect usage data:
You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Service.
The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
We may send you marketing communications about new features, updates, and offers if you have consented to receive them. You can opt out of marketing emails at any time by:
Note that you cannot opt out of transactional emails (e.g., account notifications, billing updates, password resets) that are necessary for the operation of the Service.
Your information may be transferred to and processed in countries other than the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or through a prominent notice on the Service at least 30 days before the changes take effect.
The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes become effective constitutes acceptance of the updated policy.
For the purposes of UK GDPR, the data controller is Modular Mail. We are responsible for ensuring that your personal data is processed in accordance with applicable data protection laws.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@modular-mail.com
For data protection inquiries or to exercise your GDPR rights, you may also contact us using the email above with the subject line "Data Protection Request."
Supervisory Authority: If you are not satisfied with our response or believe we are processing your data unlawfully, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
United Kingdom
Website: https://ico.org.uk